Arrows Automotive

Here's a fair and honest review after taking my Ram Promaster to Arrows a few times. In general, I think they are a reasonably priced shop trying to do honest work. However, I have had some issues with service there. The first issue occurred after they installed an oil sending unit. I got misfiring cylinder code on the drive home. I took it back and they fixed their mistake which was a faulty or poorly installed gasket. The customer service throughout that episode was really positive, and I totally understand that mistakes or faulty components happen. I still felt good about my experience. Recently, I had them replace my thermostat. In the vehicle report, they noted that I needed my engine air filter replaced. I declined that service, deciding that I would do that work and a few other item

This is my second visit to arrows and have had very good visits both times. They are professional kind and always explain what's going on with my car. This time the mechanic showed me the peice that was rattling under my car and fixed it in front of me. Would highly recommend them anytime.

Arrows is my go-to mechanic shop for my VW. While they aren’t necessarily cheap, they are genuinely quality mechanics and will give you the full scope of details and options depending on your situation. I truly appreciate them for being honest and trustworthy because it’s hard to find in this world sometimes.

Absolutely amazing shop and excellent service. Been there twice over the last couple of years and highly recommend to others. My official dealer (another place) screwed something up and tried to charge to diagnose it. Arrows took a quick look, identified the problem and offered to fix it for a reasonable price. Worked very well and was very fast. Great waiting area with free wifi and coffee.

I’ve had arrows work on my car and girlfriends car multiple times now ! They are always super nice, provide genuine/honest feedback, trustworthy, and overall a business I would use and recommend to others. Thank you Arrows Automotive :)