Ascendance Truck Centers

First time here , came in for a simple light bulb change. I told them that I was with idealease, before they figure out how to bill them, I was send to 3 different departments ( for a simple light bulb exchange). Makes me think if I should come down here for something more serious? BTW No apologies of any kind , no sorry, nothing . Five star international ??? More like one

Its saturday. I came here from 25 miles with my truck 53' trailer. On entire way i waited on the phone, reached here, Surprize! they are closed. No room to turn around, ended up stucked in neighborhood with semi. 19th street. I wish you the same. Thank You.

Frustrating Experience with the Parts Department Called on 4/11/25 at 3:30 PM trying to reach the parts department. I ended up waiting on hold for 15 minutes without anyone ever picking up. During that time, I must have heard their recorded message about “striving to provide great service” a dozen times—clearly, that’s not the case. If this is how they handle customer calls, I can only imagine how things go in person. Very disappointed.

We took our box truck here to be repaired. They had our truck for three weeks. When we finally got out truck back the engine light was on and they didn't do any of the repairs. They have horrible customer service. We will never do business with them again.

Been very helpful several times. Very good to work with!