ATR

Called to ask about some stuff going on with my truck after some work was done wanted a second opinion and was planning to bring the truck to them the lady was extremely rude and even though I was being nice and respectful she hung up in my face thats really bad customer service I will not bring my truck to them at all ill take my business elsewhere if they are that way just over the phone

This week I drove to the Shreveport area for work. We were pulling a heavy boat. A piece on my transmission failed at the end of our workday as we were pulling the boat out of the water. Me and my crew were in a very bad spot, and far from home. I was referred to ATR by a co-worker that lives in the Shreveport area. I spoke to Christina with ATR Transmission, and she was very helpful. She helped me and my co-workers line up a towing service and was very knowledgeable and accommodating. When I described to her what was going on with my vehicle, Christina helped diagnose what was going on with the truck's transmission. She and one of her mechanics called me and walked me through steps to get my truck back into gear to make it back home without bringing the truck to her. She and her mechanic

Small operation, but very honest and comprehensive Information and repair. We had a 6L80 from a 13 Yukon done last week. The guy doing the work has been at it for 42 years. They had better than factory components for some things and give a one-year warranty. They REALLY make sure to flush the transmission fluid radiator cooler., which is super important to get any metal filings out of the radiator / cooler that could re-enter the rebuilt transmission and quickly cause damage again. They have a hot flusher machine for this. Driven it for three days now and it drives like a new vehicle, I had forgotten what New felt like. Christina is very helpful and knowledgeable, she can tell you every brand of every component they use, without looking it up. I had heard that Joe Richelles (sp?)

I picked up a 2014 GMC with over 200K miles for a low usage truck mainly for hauling trash to the dump and running an occasional errand. The newly built transmission was leaking so I took it to David and his crew at Auto Transmission. He identified the problem and fixed it for a very fair price but also informed me of a few other issues he saw such as a broken engine mount and a dented drive shaft that were probably contributing to my vehicle not driving as smoothly as it should. I got the engine mount repaired fairly easy but when it came to the drive shaft I had to have it removed and take it into the repair shop. Even though this isn’t their area of expertise David removed my drive shaft and when he discovered I didn’t have someone with a truck to take it over to the shop he told me to

Fantastic shop. Pulled up and had a diagnosis within 30 minutes. Repair done quickly, efficiently, and at a great price. Would come back without question. David is very open and trustworthy.