Audi Coral Springs - Service Department

I was a customer in the service department but then left to Audi Fort Lauderdale because I could not get anyone in Coral Springs service to call or text me back. Even the managers would not respond! So I left for a while but Coral Springs was more convenient so I gave them another shot. They have enabled an AI receptionist / appointment setter called Lisa who was amazing. Much more efficient than the humans I was dealing with. The human that is my service advisor is Steve Meyer and he was incredible! Steve has a ton of experience with Audi and Porsche. Lisa and he and Lisa have restored my faith in this dealership!!!

Dealership was welcoming. Sales guy (I’m horrible at remembering names!) was great. Helpful before the appointment, as well as during and after. Communication was outstanding. We are happy with the price we paid, and so far the car is performing as expected.

I’m extremely disappointed with the service department. Went in for a recall and figured I have them check out my coolant leak. They confirmed that it was the water pump and I agreed to the repair. Received my car back 5 day later. Car leaked coolant all over my driveway so I drove it back to them. They had to take it back apart because of tech negligence. So I got my car back yesterday and my washer fluid cap is gone. Reached out to them and got no answer. These guys don’t take pride in there work.

Audi Fort Lauderdale is highly recommended. The staff made buying my rsq8 a breeze. Professional knowledgeable and most importantly made a very pleasant car buying experience. Keep up the good work! Management is doing a great job at this dealer.

Brought my wife’s Q7 into Audi Coral Springs for the 40k service and had a really good experience. The team found a coolant leak and handled the repair under warranty with no hassle, plus they set me up with a loaner so I wasn’t stuck waiting. Everyone was professional and easy to work with, and the overall vibe at the store was positive from start to finish. I even had a chance to meet some of the sales staff and walked away with a great impression of the whole dealership. Definitely appreciate the way they took care of us.