Audi South Coast Service and Parts

I’ve had consistently great experiences at Audi South Coast, and a huge reason for that is Jerry Martinez. Jerry is knowledgeable and always takes the time to explain things clearly so you feel confident about the service your vehicle is receiving. But what really sets him apart is his commitment to customer service. He goes above and beyond to make sure everything runs smoothly and will do everything in his power to make your experience flawless—from scheduling to updates and follow-up. You never feel rushed or overlooked. Jerry’s professionalism, attention to detail, and genuine care for customers make a huge difference. He’s the reason I keep going back to Audi South Coast for service, and I highly recommend asking for him if you want a stress-free and top-notch service experience.

As soon as I pulled up, Mr. Jerry Martinez was waiting for me. He was very respectful and opened the door for my fiancé. Mr. Martinez kept me updated every chance which was very appreciated. Mr. Martinez has great communication skills, very professional, and easy to talk to. I will be definitely going back to Audi South Coast service and parts and see specifically, Mr. Jerry Martinez only. Thank you Jerry for Making this Customer happy.

Simply put, you can't beat the Audi South Coast service department!! I've been using them for nearly 15 years and my service advisor Moe is the best in the business: straight forward, honest, communicative, helpful, and extremely knowledgeable. I live in Newport Beach, 5 minutes from Fletcher Jones, however when I need my car serviced I head up to Audi South Coast at the Santa Ana Auto mall. Look no further, these guys are the best!!

Thank you, Moe Azizi! I appreciate your excellent customer service and your technician’s detail work as always! Very thorough in identifying the issue with the air conditioner. Others may have not waited overnight to find that tiny leak and I appreciate the thoroughness and how he handled it. Moe - I enjoy our interaction and your constant updates to ensure I’m kept apprised on new developments. You are the best ! Bernadette

I had an amazing experience working with Moe as my service advisor. He was professional, friendly, and extremely knowledgeable from start to finish. Moe took the time to explain every detail clearly and made sure I always knew what was going on with my vehicle. What impressed me most was how attentive and efficient he was—he genuinely cares about his customers and goes the extra mile to make sure everything is done right. The whole process was smooth, stress-free, and handled with exceptional care.