Auto Aid
East Flat Rock, NC · Auto repair shop
- Address
- Auto Aid, 2322 Spartanburg Hwy, East Flat Rock, NC 28726
- Phone
- (828) 692-1605
Auto Aid is an auto shop located in East Flat Rock, NC. It is one of 15 auto shops listed in East Flat Rock. Its 4.5-star rating is slightly below the East Flat Rock city average of 4.7 stars. It ranks #7 of 15 auto shops in East Flat Rock. There are 10 photos associated with this location.
Customer Reviews
Dale and his crew are friendly and very accommodating. My tail pipe fell and when I got my car towed to their shop they were able to help me right when I got there. They’re fast and skilled workers and did a great job. I felt comfortable in knowing they’d be able to fix it and I’d be able to make the trip back up north to Wisconsin w no problem that it would fall back down. (It didn’t fall thank god!!) This is a shop I’d recommend coming to to anyone needing anything done!
Roger from Auto Aid did a really good job diagnosing the issues with my Nissan Titan , And fixed it it was an issue I had going on for quite a while. He was able to figure it out and fix it. Very happy with the work he did And taking necessary steps to do the right thing and fix the problem . Highly recommend Auto Aid . Excellent service !
I really want to like this place because staff was always so kind. I don't know much about cars and we were in the middle of the pandemic, so I was very patient and understanding. I knew the initial needed part would take about 3 weeks to arrive (and was lucky to borrow a car from a friend, paying a fraction of what rental places were charging) but that part didn't fix my car so they tried a few other things. Well, over two months later I REALLY needed my car back (at this point I'd racked up over $3,000 for my car rental in addition to the couple thousand I paid the mechanic) and came to get it even though it still wasn't fixed. I understand things happen, and that fixing cars isn't cut and dry, but communication was terrible during this process, there seemed to be zero regard for time, a
In my mind this shop had always been very reputable. Until about a year ago i brought my car in to get a clutch replacement. I have had a good amount of cars and have been to quite a few mechanics in the area but thought i would give Auto Aid a try. So i dropped my car off for a clutch replacement, no more than a 5-7 business day job turned into over 2 months of lies about when my car would be ready. On top of all this the clutch has not ever acted right since i drove it home. After calling they said they were booked for the next week and it would be two weeks before they could look at the problem. After no trust in them i took my car elsewhere and had the problems fixed. I would not get my oil changed here much less any high end work. Highly do not recommend Auto Aid.
So I’ve been going to Dale and Roger for a while now with some major repairs. An engine being one of them. They have ALWAYS been courteous, polite, respectful, and TRUTHFUL! As we all know it can be hard to find a good honest mechanic. Well as far as I’m concerned look no further!!! I would recommend them 1,000 times over. I will also keep going as long as they are there! Thanks dale, roger, mike, and the rest of the staff! You guys are great!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.