Auto Collision Group - Santa Ana

Great people to work with and a very smooth process from start to finish. The team at ACG Auto Group really knows how to work with insurance companies, which made an otherwise stressful situation much easier. Special thanks to Jose and Mayra — they were professional, responsive, and genuinely helpful throughout the entire process. Communication was clear, and I always felt informed about what was happening with my car. Another big plus is the onsite car rental facility, which was incredibly convenient and saved a lot of extra coordination. This isn’t a place anyone chooses to visit voluntarily, but when the time comes and you need help, this is absolutely the right place to go. Highly recommended.

I had the unfortunate experience of needing a door replacement on my brand new 2025 Subaru Forester Wilderness—just a day after buying it, thanks to a neighbor's mishap. After doing some research, I chose to have her insurance go through Auto Collision Group, and I’m so glad I did. From the moment I arrived, Joaquin—my point of contact at ACG—was absolutely fantastic. He walked me through the entire process with patience and professionalism, making sure I felt confident leaving my car in their hands. The team provided regular updates twice a week, calling me every Tuesday and Thursday without fail. This consistent communication was incredibly reassuring. The entire process took about a month, and when I picked the car up, the repair was seamless—you’d never guess the door had been replac

Auto Collision Group exceeded my expectations! They made my car look brand new again. Huge thank you to Aleena Bukhari for going above and beyond with my insurance claim and setting up everything I needed from start to finish. Her customer service skills were amazing — she made the whole process so easy and stress-free. Highly recommend this place!

After my Model X Tesla go hit suffered front end damage on both sides. I took it to a shop a friend recommended and had a really bad experience. Thanks to another friend recommending Auto Collision Group in Santa Ana I moved the car over there and my experience was like night and day. A thank you to Carlos and Gabriel they satisfied all my concerns and did an exceptional job. I was so sure I was going to trade the my beloved Model X in that I had ordered a new one. But when I got the car back. They did so a good job I decided to keep it and cancelled the order. I highly recommend this shop and I am sure Carlos and Gabriel will take care of you.

Walter provides excellent customer service for every customer. He is very attentive and responsive. ACG does great work! If in a collision, do not hesitate to call Walter/ ACG👍. He will take care of everything for you.