Auto Glass Express

Terry Novak of Auto Glass Express was amazing! My husband and I had a very hard to replace windshield and other companies said it would take 3-4 days to complete the job. We were traveling from out of state and he happened to have our windshield in stock! He met us and replaced the windshield in record time, getting us back to our travels. Thank you so much Terry!!!

very responsive; and fixed our chip in our windshield lickety split!! insurance covered, and was hassle free. would highly recommend.

Wish I could say I had the opportunity to review the quality of this shop’s work, however due to the owner’s complete lack of common curtesy and disrespect of another person’s time, I can only review the shop business practices… I filed a glass claim with my insurance company on Aug. 2nd due to a stone chip…The insurance rep. advised me that Auto Glass Express is one of their preferred shops…However, there were no openings until Tuesday Aug. 6th…Immediately following the call with my insurance company, I called Terry at Auto Glass Express to set an appointment to repair my windshield…This was at 1:25 in the afternoon…I left a voice message I stating that I live in Parkston and I am willing to travel to Mitchell in order to make this claim a little smoother for him and to possibly get the r

He arrived as scheduled and got our windshield replaced without any issues. One week later, I haven't noticed anything wrong with the windshield or the installation. Great service at a great price - it cost a lot less than the quotes I received from other places in the area.

Terry does not understand the concept of service after the sale. He was rude when calling to get payment. Unfortunately, the day he performed chip repair on my vehicle was also the day of a storm in Sioux Falls. He left the driver's side door unlatched which caused it to slam into the vehicle next to me and allowed the vehicle to be filled with water, dirt, and debris. Now he refuses to accept ownership of this or call us back after multiple attempts. We will never use him again and have told others not to use him either.