Auto Kingdom

If it was possible to give zero stars that is what Auto Kingdom deserves. First off, This "auto-repair" shop was not my choice, I was sent here via my Endurance warranty. I was having engine problems with my 2017 Ford, which is a known issue with my model yet the individuals here had no idea about something that is so easy to find with google. They then claimed that it was not covered by my warranty which I now realize they most likely never even contacted since there was never any denied claims on my Endurance Portal. I then had to pay thousands of dollars out of pocket for a hack job. The returned my car to me with numerous lights on told me to drive around and it would be fixed. It was not, I had to go back for them to fix it, then they told me if it was unrelated I would have to pay ag

This was my first visit to the facility. Took my car in for an oil change and to fix a headlight. Gustavo went above and beyond to ensure my headlight was fixed properly and at a reasonable cost. They have one of the least costly labor rates I have seen in the last 10 years. The overall experience was very good and happy to be their newest customer.

I asked them if they can patch a hole on my tire. I have custom wheels which cost a fortune. The wheel was mint, not a scratch on it when I left the tire. I returned 2 hours later to pick it up and pay the bill. The owner said the tire was dry and they couldn’t get the tire off the rim. Tire is about 14 months old so that was a bit suspect. I offered to pay for their time, but the owner said no charge. So I went outside to retrieve my wheel and I noticed significant damage to it. It appears the tech mangled it all up. Pry and scratch marks all over it. I asked the owner to explain and he basically told me it was like that when I dropped it off, which it wasn’t. He totally wrote me off and walked away.

Great Service and Professional Team I brought two of my cars to Auto-Kingdom recently—one for brake service and the other for an oil change, brake work, and general maintenance. The service was professional, and both cars were handled well. After the service, I noticed a sound in one of the cars and called them. Even though it was a busy weekend with limited time, they still asked me to come in so they could take a look. I really appreciated that level of commitment and follow-up. The shop's location is convenient, and the environment is clean and welcoming. Overall, very happy with their work and professionalism. Will definitely recommend them and return for future service. - VK

I was 15 minutes into an hour car trip when my car indicated its oil was low. I stopped in Auto Kingdom and explained my situation. They checked my oil for me and then topped it off so I could get to my destination. They were kind and professional! I’d highly recommend them!