Auto Parts Outlet - Randolph

Horrible service. Horrible communication - they cancelled my order without telling me. I called 2 days later to check, had to wait on hold for 30 minutes for the sales rep to tell me

I went and order a part in person. The staff never call back after 2 weeks. Waste of time. Got even a better deal. Service stinks. Store operates very bad.

Our purchasing experience here was smooth and completed quickly. It took less than 10 minutes from walking up to the sales counter to receiving our products.

HORRIBLE experience buying paint here. HUGE WASTE OF TIME. Told by several employees “We don’t sell paint, go to that guy at the other counter”. Then you go to “that guy” and they tell you “no you have to go back to the other guy”. Both me and a whole separate customer are being shuffled back and forth as we both are trying to get paint. A third guy then comes to the counter and takes my order, comes back with the wrong paint after clearly telling him the paint code. I was here for 1.5 hours for a can of paint. As I’m venting to the manager they suggest I call in my paint order beforehand but they dont even have a direct phone line. Absolutely ridiculous.

Just left the Randolph store. I shop here fairly often. You always what I need at a fair price. I gave you 1 star today because your staff was involved a very loud argument in front of all your customers. No regard for professionalism.