Automobile Recovery (A.R.B)

Terrible service. I scheduled a transportation appointment, arrived early, and they refused to assist me because, according to them, the car wouldn't run. The confirmation didn't say it did, and it had keys. The car needed a jump start, and they wouldn't let me use it. The manager said in the morning that they didn't allow trailers, only flatbeds, and I was already there. I wasted over 40 minutes of my trip, and they don't know how to treat customers. Don't go to this place. This is how they set the rules to keep the car in their possession longer and continue collecting payment.

Make sure you don’t miss your payments because I did and accidentally got repossessed and my car went here. When I paid it up and went to pick the car up it was destroyed. Dried mud EVERYWHERE and they took EVERYTHING and shoved it into a tub and destroyed my Bible and several other delicate items. This place has ABSOLUTELY NO RESPECT AT ALL. Don’t make the same mistake. AND THEY REPROGRAMMED THE KEY SO MY KEY DOESNT WORK ANYMORE. This happened over 3 DAYS!!! The security guard was cool but everything else was unbelievably horrible. Edit: As I was making sure all my belongings were there when I got home I came to find things were missing. This place is a criminal enterprise. DONT LET THEM GET YOU!

If I could leave 0 stars I would! My brothers truck was there for a few weeks and when he went to pick it up as soon as they were driving it out the lot his truck turned off.. we thought maybe something was left on and the battery died. WRONG! They changed his battery to a smaller one he has a 2024 ford f150! Getting someone on the phone is impossible.. would really appreciate if someone reached out and made this right

Just so happened to have the car on a jack so that I could replace the blown out tire the next day. Tow truck driver literally pulled it off the jack and dragged it on the rim into the street without the tires spinning and breaking the driveway concrete in the process. That's how careless he was. Again.. tire was not completely on the rim due to blow out. You can see how the bare rim scraped against the concrete with the jack being caught under it.

Had some very expensive cutting board that were being worked on two of them being made of teak, which is very expensive wood and one which was a 3-D pattern of walnut, maple and cherry also very expensive when I went to get my belongings I got everything but those three cutting boards my wallet was ransacked withth everything pulled out cash gonewiand I’ve tried to call and still have nothing heard nothing back These people are thieves. Luckily I knew they someone will be coming for the vehicle. I just didn’t think it would be there soon so I have pictures of all the contents. In the vehicle from the day it was picked upand I will be pursuing charges