AutoNation Collision Center North Houston

Jerry Cano did an excellent job with the work on my Chevy Silverado. He was very professional, kept me updated throughout the process, and made sure I understood everything along the way. I really appreciate his honesty and quality service—highly recommend!

Yesenia Ojeda was amazing as my service advisor. She explained everything thoroughly and kept my updated on every revised estimate and change in the process. Most importantly, she gave me a delivery date for the completion of the work on my car. Not only did she deliver on time, she delivered the car 2 days early!!!! If I could, I would give her 6 or 7 stars. Check out the before and after pictures!

I have used this facility many times. Their work has always been correct. The problem I have had in the past was communications. However this time, Caroline kept me continually updated on the status of the repairs. Overall it was a satisfying experience although the repairs took longer than expected

If I were to need repairs done to my car again I 100% would come back! My 2013 Honda Fit was hit by an 18 wheeler commercial truck in my work parking lot and as someone who works 3 jobs to survive in this economy, this was devastating. I was afraid based on my car's age that it would be totaled but Edwin worked with the insurance company to make sure it wouldn't be. Whoever did the body work did an excellent job too! When I got it back it didn't look like I had an accident at all and it drives exactly the same as before. Shout out to whoever detailed it as well. I know that wasn't the easiest as it's an older car that was purchased with some old stains and a not so fresh smell to it. I didn't expect to have the inside cleaned up when I got it but I am so very appreciative of that since it'

I recently had the pleasure of working with Jerry at AutoNation Collision Center, and I can confidently say his customer service is second to none. From the moment I walked in, Jerry went above and beyond to ensure I felt informed, supported, and taken care of throughout the entire repair process. He was incredibly knowledgeable and took the time to explain every step, keeping me updated with regular communication and answering all my questions with patience and clarity. His professionalism, attention to detail, and genuine care made what could have been a stressful experience feel smooth and manageable. It’s rare to find someone who combines technical expertise with such a high level of empathy and customer focus. Jerry is a true asset to the AutoNation team, and I’m truly grateful for