AutoWay Ford

I was extremely disappointed. My son-in-law had worked the details of the purchase of a 2023 Ford Ranger. I had a pre-approved bank draft. Upon driving over 100 miles to the dealership on a Saturday morning the details that had been firmed on Friday evening were not what we found upon arrival. Additional costs had been added and the manager Chris Hendricks would not even discuss removing. There is nothing on their website that 1) the dealership would not take a pre-approved bank draft. Which I had much better interest rate than what the dealership was offering. 2) The did not provide a full disclosure on their website on what they would be adding to the cost of the vehicle so the cost of the vehicle was $3,000 higher than I was expecting. I did feel sorry for the sale representative

Over 2 hours for a simple oil change (had appointment), and it seems employees control the tv in the lounge...turned to football so the Hertz staff could discuss. Tv was loud and obnoxious. Very disappointed. Will be glad when my free oil changes are done.

Took our Camaro in to the body shop ( recommended by USAA ) was a little apprehensive but they quickly set us at ease . Updated us regularly on progress of the car repair and didn't hesitate to address any concerns we had . Awesome job and would definitely recommend .top notch service and crew . Thank you for helping us

Big shoutout to Chris Kawa he helped us find the perfect 1st car for our daughter!!!! He never made us feel pressured into anything and was very friendly and helpful! We had a great experience.

I would've liked it if their inventory was easier to view. I didnt have to give them all my Information before I could view the two cars I was interested in. I almost said screw it. But then I was able to view what I wanted.