AutoZone Auto Parts

Every time I go in there lately this long haired worker keeps staring me down my entire trip. If someone else is helping me, he jumps in to add his two cents just to hover around, before going back behind the counter. *Edit* I've been informed his name is Rob and he's actually a manager.

5 stars — Cory and Tony were amazing Cory and Tony helped me with a badly corroded battery on a freezing December night, and they stuck with it for almost 30 minutes until everything was finally fixed. The battery was really stuck in there, but they stayed patient, kind, and made sure my car was good to go before I left. They went above and beyond for me, and I really appreciate how professional and helpful they were. Thank you both for the great service.

I have recently had a terrible experience with this company and I am being completely ignored by the district staff. The district manager from the Cincinnati area is completely dodging my calls. I have left messages for her at 2 different locations every day for the last 6 business days. Additionally, when I asked for an email address, I was declined. I gave the store manager, Tim, an opportunity to make it right and he informed me it was out of his hands which is why I was referred to the district manager. It's worth noting Tim has been GREAT to deal with all along, he has been very responsive to me even if he didn't have an answer. I give Tim 5 stars! We purchased a transmission that was built incorrectly and has failed. While the transmission itself is covered under a warranty the labor

Never told me they had my part I ordered a month ago and I called almost every week.

Came in right before closing for some much needed new wipers, first time changing them on my car and they did not quite fit. Corey was working and saw us changing them out front struggling to get them on and helped us realize we needed a specific attachment for them to fit. He then spent another 30 minutes or so (past their posted closing time) meticulously searching for the correct attachment and helping us install the new wipers with the attachments. He went above and beyond to lend his expertise and assistance, truly great customer service. Thanks again Corey!