AutoZone Auto Parts

I've been an AZ customer for around 20 years or so. I don't buy from them because they have the best parts, the highest quality or even the best price; I buy from them because they stand behind their products within reason. I have had the opportunity to get to know some of the staff in the last 20 years and unfortunately had to call the district manager (who's name and number is on the door) for actual racism from employees, and under direction from another store manager, and Travis made the situation right immediately. For the last few years, I have been in this stores area, and I've seen Keith get excited by helping people who don't speak English all that well, for him it's a challenge to go the extra mile from what I've seen. I've also seen him be direct with a customer who felt they s

I have made purchases at competitor stores in Arlington but now buy all my auto parts at your store on 20th St NE. My experiences with Keith and Brandon have always been friendly, professional and provided assistance with installing my purchased items. As long as I live in Arlington I will continue to shop at AutoZone. Give 5 Stars to Keith and Brandon!

I generally am not a fan of AutoZone but I am glad to have this location locally. Keith is always pleasant, knowledgeable on products and inventory, and helpful as he can possibly be. Keep it up

I been always going to this store since 2015 and i love it but from like 2 years to now there is been this new manager called Keith S, i notice he racially profile people he is really racist, he doesn't try to show out but you will notice how he treats indians, mexicans, and black people different. And i mean even if i want to report it, to who should I report him ? Hes manager of store, thats why i posted here hopping someone does something!!!

Love my local location, staff wonderful, and they actually take the time to make sure you get what you need