AutoZone Auto Parts

I called at around 9 pm.. I had to call five times before anyone would answer. I asked what time the store closed, and they said 10pm. I arrived at 9:50pm, the door was locked and I had to knock to no response, then after I called they opened the door. Jonathan advised me at that time that they couldn’t check a battery, as their device was broken. I then watched them happily open the door for another person (who didn’t have to knock or call). I understand my timing wasn’t great, but it wasn’t like I waited around all day.. I discovered it right before being able to get there. I had my car jumped to try to get there to check my battery. Jonathan was snarky and not helpful, it was disappointing to see them ignore a woman only to gladly open the door to a male client after me. Jonathan

Came to get my battery checked out. Young man name Louise help me out checked my battery then replaced my bad battery. Louise was very helpful, and help me choose the best battery for my car. If your are looking for great service with a smile this is the place you want to go. Autozone you all have a great team member working there. I greatly appreciate all the help. And main thing he did not try to get me to buy the most expensive battery that they sale. That was much appreciated

Update 3/10- 3 star I called on 3/10 to speak to the manager about my experience with my rear wiper blade. After much back and forth, I asked to come into the store so he could assess my car. He kindly replaced my rear wiper blade and offered to reimburse me for the missing wiper cover the employee removed from my car on 3/8. Buyer beware that there is no policy enforcing all workers to have same skill set and knowledge on cars, so if one employee starts work one day there is no guarantee that the next day anyone can finish the job or help. Original review- 1 star On Sunday 3/8 I came in to buy a new rear blade and to have it replaced. I bought a blade and the associate removed my dealer blade and was unable to replace it with the blade selected. With more research we found the correct

A few weeks ago, I visited this location because I needed to replace a few parts for my car. When I arrived, I was kindly assisted by Antonio, who took the time to explain which parts were the best options for what I needed. He was incredibly helpful and even assisted me with the installation. I truly believe that it’s because of people like him, with such excellent customer service, that you want to return to a place. As a woman, it can be challenging to know what’s best when it comes to car-related issues, and it’s often hard to know who to trust. I highly recommend this store and especially Antonio for his great attitude and outstanding customer service.

Had my battery replaced by Six. He was so professional and easy going. He even took the time to explain what he was doing and answered all of my questions. Super kind gentleman. Thank you for your service!