AutoZone Auto Parts

I called AutoZone in Brownwood at 6:30 pm see if they could install a bulb for my headlight. They stated yes got to AutoZone. Arrived at AutoZone about 6:40 PM. The young guy came out and started trying to install the light the bulb when the elder gentleman came out and said you’re not gonna have time to do this yet they close in a couple of hours said I would need to take it to a shop to have it done. We never return here again.

I’m a 73 year old solo lady rv traveler. My AGM battery was dead in rv and at 730 I went to this autozone . Luis (Gus) N. was amazing He found the right battery and changed it out for me all before 8AM!!!

Tara was a tremendous help to me getting the lights I needed for my vehicle. She was so knowledgeable about everything and suggested us the best prices for our buck. She is a hard worker and a sweet woman. I hope she is recognized for her wonderful customer service.

Signing up for the AutoZone rewards program is a big benefit and I highly recommend it. With that in mind, the parts I purchased at the Cedar Park Texas store were not the right ones. I was performing the repairs with my dad when we discovered their error. We went to the Brownwood Texas store and they were able to look up my purchase through the rewards program and were then able to make the needed exchange. The parts were correct and we were able to complete repairs. I must say that I was disappointed with the Cedar Park store as this was the first time that AutoZone had failed me. Overall it was a good experience with Brownwood saving the day.

Tara Neill had the most amazing customer service I've ever came across at AutoZone in my whole 32 years of life. She made my experience at AutoZone so much better and a whole lot of confidence as a woman to walk in there Auto Place receiving the help in information that I needed. I had made another call of cross the street from the AutoZone and nowhere near the patients the help the information and kindness that I received at AutoZone thank you again Tara Neill