AutoZone Auto Parts

My and my wife's cars needed new batteries, and Thomas helped us out really quickly. He helped me pick out a new battery then installed both in 10 minutes. He was fast, professional, and helpful. Easy 5 stars

I stopped in to this shop the other evening bc my rental car key fob’s battery was low and I was worried I wouldn’t make it to BWI late that night before it died. The men working there were so helpful and worked on it until it was functioning properly. It’s really difficult to take apart so it took a while and they only charged me for the battery and no labor. I was thrilled and very relieved. Such great service :)) Thank you, thank you!! 🙏🙏

Some of the worst customer service I have ever experienced. I walked up to the counter and the man just looked at me. Not hello can I help you or anything. I had gotten a battery at the Greencastle store and when my husband took the old battery back, they could not give me the $22 credit because he did not have my debit card. Therefore, I had to go back with my card so that I could get the credit. When I explained this to him, he acted like I was trying to rob the store. Then he said, “you don’t mind by verify this do you? “I said, of course, not. He called the Greencastle store who verified what I was saying. I have never felt like such an inconvenience as a customer in my life. I wish I would’ve gotten the man’s name. Here’s some advice, if you hate your job…. quit! You definitely do n

Had the pleasure of being assisted and informed of my car problems from the employee Shane “socks” he was very helpful and very polite and respectful, great employee thanks again!

they get your hopes up for nothing, they give you false information, they take their time and don’t keep their word. They don’t live up to their word and are great at leading you on. Terrible.