AutoZone Auto Parts

Hunter was the employee that helped me out. He was superb. I have never expected customer service like this to impress me as much knowing I have over 40 years of interacting with consumers hands-down the best customer service I have ever received, including restaurants and other places great job hunter you want me for life

Ethan was very helpful. He installed taillights bulbs on both sides. I didnt even ask him to he totally volunteered on his own. Very professional and great work ethic. Everybody needs employees like this. Great job Autozone.

Preston is amazing person. He came and answer question for us. And made sure we had our tail light bulb change and all good. I will always go there

Thursday 2/19/2026 will be the last time that I will ever step foot in this particular store. Right after I walked in, I was greeted by a gentleman asking if he could help me. I offered him a piece of paper given to me by another gentleman at a the Keith St location so he would know what part I was needing. A rude lady named Cayley behind the register as you come in the door, who was sitting in a metal roll around cart, spoke up really quick and rudely “did they call to confirm we actually had it!” Which I replied with “No, I told them there was no need because I had to come to this side of town anyways.” After that she just replied in another very rude tone “Well, as long as you get what you need.” Need I add that I wasn’t even talking to her because I was at a different computer station

I was walking through the parking lot, on my way to Aldi’s when a girl (not even the general manager) comes out telling me to keep I’m moving out she’s calling the police. She accused me of loitering, now according to Tennessee state law, specifically the law mentions that standing still for 5 minutes does NOT constitute as loitering. Granted I didn’t even stop for 3 seconds. These people are rude, and argumentative. When I asked for the girls names and the district managers phone number, she refused to give me her name, the district manager refused to even talk to me, the regional manager said he would look into it. I’m deeply considering a lawsuit for discrimination.