AutoZone Auto Parts

I went into AutoZone because I was told my battery had a dead cell. Matthew immediately stepped in and went above and beyond to help me. After thoroughly checking the battery, he confirmed there was no dead cell—but he didn’t stop there. He noticed that my battery cables were in desperate need of cleaning and discovered that someone had previously rigged the cable using a nail just to keep it tightened. Matthew went back into the store, gathered everything he needed, and not only cleaned the area properly but also ensured the battery cables fit securely the right way—no shortcuts, no rigging. His attention to detail, integrity, and genuine care were truly impressive. I even tried to offer him a tip for his outstanding service, and he politely refused. That alone speaks volumes about his

Called ahead to see if they had brakes for my vehicle and customer service was professional over the phone. I didn’t have to wait on the phone for 30 mins when I arrived to pick up my parts I was great by everyone in the store.The lines were not long so that’s a win and my parts were still available when I arrived.

I came in on a rainy Sunday morning and Connor greeted me, he saw the distress my body showed right away he asked! can I help you I've explained my situation he immediately asked for the information of my car and proceeded to pull the information up showed me the types of wipers after I decided didnt hesitated to go outside and put on my wipers n the pouring rain. I tried to tip him he refuses to take anything from me just told me he was glad I made it there safely and was very happy he could easy the distress I felt trying to get there safely....I really Appreciate him because I didn't have no idea of how to replace my wipers. So kiddos to you Connor and Thank you😊

Los helped us today with buying and replacing our battery. Can’t compliment him enough! Very pleased with the service, and will be back.

I came in for some taillights and tag lights and a young man named Bayne installed every single one for me when I asked for help. It was super helpful and considerate. This will be my first stop for any parts and supplies moving forward.