AutoZone Auto Parts

Had two batteries replaced on two subaru cars recently and autozone was quick, efficient and very professional. Recommended the best battery for both and each installed and tested in about 10 minutes with no long wait. Appreciate the service and people who know what they are doing.

I’ve had very mixed experiences at this AutoZone. The staff is never rude or unprofessional, but a few of them don't seem to know much about how their policies. There was one employee (whose name I unfortunately forgot)who was fantastic. He helped me replace my car battery, explained the differences between the brands AZ offered, and even took an acid-lead battery from my son’s electric ride-on toy for recycling. I haven’t seen him there in quite a while. A few weeks back, however, I tried bringing in a couple more small acid-lead batteries from an old UPS unit, and I was told they don’t accept them. I explained that I had recycled a slightly larger one here before, but they insisted the smallest battery they take is a lawn-mower-sized one. I drove down to Advance Auto Parts instead, and

Update 9/25: got a call from the regional manager. Hopefully things will get better. Can’t get much worse. He was super apologetic and listened to all complaints and concerns. Promised change and improvement of customer service. 5 people working and only one willing to help those in line. Waited 15 min to pick up a part I already paid for. One old man in a cowboy hat walked around and saw everyone waiting in line and never said anything or offered to help. Another lady was putting up window clings outside while looking at everyone standing in line. The one check out lady finally came back out and checked one person out. The old man asked where so and so is and she said outside working on the windows. The he disappeared outside never to be seen again. Then the guy working the commercial sa

Chris, “Scooter,” was so helpful with my turn signal. He installed it and also taught me how to fix it in the future! He was kind and respectful! Definitely going to ask for him on my next visit!

The staff is great. Everyone there is always willing to help. Very knowledgeable staff