AutoZone Auto Parts

My daughter was concerned there might be an issue with her battery so I brought it to Auto Zone this morning. I explained the issue and was then told to wait that “Oakey” was finishing up with another customer. As promised, Oakey introduced himself and went right to work! He did all the right things and did them right from the start. He asked me a few good questions to help better understand my concerns and then proceeded to take the time to undo the front passenger seat so that he could get into the well where the battery is located. It is not an easy job getting to the battery in a 2014 Jeep Cherokee but he did it and he tested the battery not once but twice just to make sure…it is one thing to do this, it is another to do it with a smile on your face…and he had that. And Oakey was very

Ledell and staff are very helpful. Service was quick and they were all extremely kind. All I did was pull up a photo and right away in a second they knew the product and grabbed it for me. I will continue to use this store location since the team is very knowledgeable.

I went in today to buy a replacement wiper blade for my Subaru Outback. It was my 3rd store that day, but I really wanted a new blade before the deluge of rain that is to arrive tonight and for the next two days. There were a lot of people in the store to buy new wiper blades! I want everyone to know that Autzone was incredibly helpful from the moment I arrived! Marc went above and beyond to help me choose the replacement wiper blade that would definitely fit this time! He explained that I needed 26OE and not just 26 like everyone else had told me. After he rang me up he said I will put it on for you to be sure it works. He did the same for the other person in line with me. Marc successfully installed both of our new wiper blades (which were quite different). He was offered a tip for putti

Pulled into AutoZone Dedham this morning with a dying battery and a bad feeling about the day. Then Jamal stepped in. This hero replaced my battery quickly, calmly, and with genuine kindness — no rush, no upsell, just total competence and good energy. He explained what he was doing, got me back on the road in like 2 minutes, and completely saved my morning. Huge thanks to Jamal at the Dedham AutoZone. That is the kind of royal service you appreciate and remember.

Big Dude who hates making Eye contact Sold me the wrong Battery a couple nights ago... Tested my Battery, Sold me one for +$300 .. when I asked him to help me with a tool to put it in and take the old one( as they Advertise) his 350 Lb self made sure to tell me he was short Staffed and Couldn't do it. Then told me I needed the wrong Battery based on my car.. I asked if there was Anything Cheeper and he told me to go to Advanced. Which i did bit Man. Had i taken what he sold me. I'd be screwed as I have a V6.. not a V4. He had Zero clue about testing and offered Zero Alternative. This guy is the Opposite of Customer Service. Awful and if I were a Manager I'd be mad because I went on to buy the CORRECT Battery, along with $100 worth of tools and Guarantees. So almost $470. There was 3 peopl