AutoZone Auto Parts

I absolutely always choose to come to this auto zone located in El Indio Hwy because Ms Kimberly ALWAYS goes out of her way to help me in any situation I go for. She is extremely knowledgeable and she has always made feel like family. There’s no doubt I recommend this auto zone to everyone I know! Also, Mr Ivan has helped me in the different scenarios I’ve stopped here for. Additionally, Other staff members I’ve also noticed that are very friendly to anyone that walks into the store. I always choose this auto zone doesn’t matter to me it’s the farthest from my home. There has never been anything that they are not able to help me with. Always a solution here.

The manager and her staff were very helping me find what I was looking for and went as far as helping me apply some of their current promotions and saving some money. Great customer service!

The lady Isabel is very incompetent!! My husband has gone several occasions and has had the bad luck to be serviced by this lady . If she does not know about the part or accessories she simply tells you AutoZone does not carry the brand, or gives you the wrong parts. For example a simple oil filter or fog light in my case", But she speaks in a way like she knows it all when in fact is ignorant. If you go there ask for another associate because you'll loose money, and time. One can't ask to speak to a manager because she is the good one like the other employee said 😅 I was like 😱

Been here for over an hour trying to return a core to get my refund and due to employee error I cannot get my refund, they won't give me the cash, they cannot refund my card, they cannot tell me how much longer their help desk will take to resolve their issue and they want me to come back tomorrow. Why would I have to wait so long for employee error? Three of their registers are unable to accept cards so they keep having the same error with multiple customer. This is by far the worst experience I've received anywhere.

I went into Auto Zone on El Indio Highway in Eagle Pass, Texas to purchase motor oil for my truck and started to choose the wrong one. When I got to the register I was greeted by Stephanie T. who not only greeted me with a smile and such a pleasant personality but went outside with me to my vehicle to make sure I was getting the right oil… I am so grateful for such great customer service and will definitely continue to be a customer of this location!