AutoZone Auto Parts

The chain has a great business plan with the loan a tool program and leaving parts crossover books for DIY people looking up oil filters and air cleaners . but this store hides their books and claims their scanning tools are stolen. ( and they never ordered another in years ) and send everyone to O'Reilly's where they scanned my check engine code happily.

And in to get some light bulbs for my car and Alfredo was Awesome. He was able to install them for me with no issues. Very nice young man. I have always came here for my parts and the staff has always provided excellent customer service.

Purchased a set of chains and socks from them, but due to a bad combo of mistakes and (very likely) system error or partially incorrect data in the system at point of sale, neither of them fit any of my tires. Unfortunately, I only discovered that on the mountain, when trying one of those in a safe and parked location, and the phone support picked up and assisted me on the spot. Upon return to Fremont, the store dealt with the situation gracefully, although I had to jump through a few phone numbers. Will definitely return here. Great thanks to the functional call center, district manager Guillermo, and store’s salesperson Alfredo.

Ithzel has helped me twice. She's so knowledgeable and excellent. She goes above and beyond! Ithzel really cares about the customer. I honestly can't say enough. The whole staff are good. She's phenomenal. This is a really great Auto Zone.

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Alfredo at AutoZone I had an absolutely amazing experience today thanks to Alfredo at AutoZone! He went above and beyond to help me with an issue I was having with my driver side mirror. From the moment I walked in, he was kind, knowledgeable, and genuinely eager to help. Not only did he take the time to find the right part, but he also made sure I understood everything and even offered extra guidance that really made a difference. It's rare to find customer service this good — Alfredo truly went the extra mile, and I left feeling taken care of and grateful. Thank you, Alfredo, for your outstanding service — AutoZone is lucky to have you!