AutoZone Auto Parts

Store number 1288, Luis Aponte and sales rep Ashley. These are the type of people the industry must work hard to keep. I had a battery warranty issue and these 2 individuals were relentless in pursuing a solution to satisfy my issue. Just on this experience alone, Oriellys and advanced auto no longer exist. These experiences are the ones that create partnerships in the community. Luis Aponte and Ashley, thank you so much for your excellent service. See you guys soon

A recent encounter with a manager was incredibly disappointing due to their consistently rude and unprofessional demeanor. From the outset of the interaction, they exhibited a dismissive attitude, and frequently interrupting. This lack of basic courtesy not only made the conversation uncomfortable but also reflected poorly on their leadership capabilities and the company's values. I don’t know how any of the employees there can work for someone so rude with such a bad attitude.

I had the most wonderful experience at the AutoZone store in Haines city on highway 27. The manager Grisselle, Staff: Luis Q, Ashley, Alexis & Annie's were so helpful, courteous and professional. I would highly recommend and continue coming to this location. I was very pleased with the services I received. Thank you all.

Today we were towed into the parking lot. The manager Mike was extremely helpful to my husband so that he could get our truck started and back on the road. We were traveling and his help was very much appreciated. He let my husband borrow the tools to replace the alternator in the parking lot. We had a long drive ahead of us and his help allowed my husband to fix the truck and get us back on the road. Mike provided us with exceptional service and we would definitely recommend this store.

Good employees but RUDE manager. I bought a gasket and they gave me the wrong one.The very hostile old lady manager told me it was my fault because I ordered it wrong.She claimed that she herself asked me for the vehicle information when she wasn't the one who helped me. All because she wouldn't replace the gasket for the correct one. She turned her back on me and left. I will never shop at this store again and I advise you not to go!