AutoZone Auto Parts

On Friday, January 2, 2025, I arrived to this autozone location to get new light bulbs for my wife’s 2017, Ford Flex. (The Flex is known for its difficult bulb location) I explained my situation to the clerks behind the counter. I got a swift reply from Omar Sotelo. He recommended a way to install the bulbs. I expressed my appreciation on my way out; he suddenly asked if the car was with me in the parking lot. I said yes; he walked out to the car and explained in detail how to install while he installed the bulbs. After he finished I tested the lights only to find out that 2 more lights were out. Omar Sotello walked with me back into the store got the bulbs and installed them. He maintained professionalism and provided great costumer service. Had a positive attitude the whole time. Not too

Jorge was extremely polite, professional, and patient throughout the entire process. What really stood out was that he went the extra mile by performing an additional alternator test to make sure everything else was working properly. That extra attention to detail gave me real peace of mind.

I want to give a huge shoutout to Ruben at AutoZone. He was extremely helpful, patient and genuinely kind throughout the entire interaction. He took the time to answer all my questions, made sure I had the right parts, and went above and beyond to help me out. It's rare to find customer service like that these days, and Ruben definitely made my experience a great one. I really appreciate his professionalism and positive attitude. Thank you, Ruben-AutoZone is lucky to have you!

I just want to shout out Jorge B. For having outstanding customer service, this is for the store on main and maple. This guy was working alone because someone called in sick but somehow manage to make my transaction smooth as possible even though he had a line of customers and was helping people on the phone at the same time. It seemed like there was 5 of them back there but somehow he managed to help everyone in a decent time. Thanks for my rotors and back breaks again.

Went to get a set of brakes for my RAV And sales associate, Ruben, set me up. He was very approachable, kind and after setting me up with what I needed, it was very obvious and comforting to know that Ruben definitely knows his stuff. Not just about auto parts and automobiles but Auto Zones policies and salesmanship. It was a pleasure doing business at this establishment.