AutoZone Auto Parts

I needed to get a new battery for my car. I had to go a little out of my way to get the battery my car needed. I’m glad I did. Jesus G helped me with getting the battery and even offered to install it. That saved me so much time. Not to mention it was cold and windy outside. I tried to offer him a tip but he wouldn’t accept it.

I had the most courteous, helpful associate by the name of Cody C. Help me today. Customer service like that’s makes you wanna come back! Once again Cody came through september 3, 2025 Wednesday, my friends car wouldn't start and Cody came to her rescue! He scanned her car and told her what the problem was and returned back to store with her and helped her how finding a starter and someone who could do the work for her! He's the best, don't let him go anywhere and give him a promotion. Great manager material!

This Autozone is awesome!! Dillon is an amazing person. He changed a very difficult blinker bulb for me with a genuine smile. I have an issue with my hand that prevents me from doing these types of things for myself. He never said anything but how can I help. He went above and beyond the normal customer service to help me and did it with a genuine kindness that is missing in the world today!! He deserves a raise and promotion based on his customer service skills. He genuinely is a great person!! His parents should be proud of him!!

Please don’t ever visit the auto zone at 2314 shady grove rd , Irving Texas 75060 I had taken my battery to be charged last Thursday morning at 9:00 am June 26 th , 2025 , I want the manager Jose to roll the camera back , she never charged my battery , she kept making excuses why she shouldn’t charge it , I told her it was a new battery that’s been sitting for a few months , she insisted it want charge , I ask her to charge it please , she took it in only not to charge the battery at all , my son charged it in 7 minutes flat , the auto zone lady said it was at 0 percent still after she fake charged it , she needs firing fir being bias toward customers it’s not a good look for auto zone having a worker that fake to charge your battery , what if I just threw the expensive battery away being

1 autozone was almost completely out of oil filters and long line in the 2nd autozone