AutoZone Auto Parts

I went in to get my deposit back on a loaner tool. I wanted 3 pait's they had none of the three.my stuff is old and most of it has to be ordered and I know that. The guys in loveland are one of the best stores for customer service and always enjoy saying hi to everybody

It is great if you have a needed part in stock, and it's fine if you don't. The only thing that's unacceptable is to promise that you're going to get it, then don't and just leave me hanging, even after I call two more times to get an update. That's B.S.! The part was a "Duralast Pin Boot Kit 16208", and I was promised it by 3:00p on a Friday. Called Friday night - they took my information and promised to give an update. Called Saturday evening - they took my information and promised to give an update. It's now Wednesday and I've never heard back. Thank God, NAPA had what I needed. And just for the record: AutoZone's "rewards program" is the worst in the industry, and maybe the worst in ANY industry. I signed up for it when it was created, and have never gotten a single reward of

It's a decent store, but doubt it will ever be my first choice. I've just had too many times when a part doesn't match the OEM part. They're usually helpful, the store is convenient, pricing is fine, but when you need a part to fit exactly, you may have to go elsewhere.

Austin went above and beyond to help facilitate getting the discount I saw online even though I had to get the parts from two different stores. I highly recommend asking for him!

These guys are great! They are very helpful and curtious. Talk to Austin and Jo they will take care of you! They know their stuff!