AutoZone Auto Parts

Alexis and Frantz went above and beyond to ensure I got what I needed. They were patient and understanding and took their time to ensure my needs were met. They stayed past closing and made sure I got all the parts I needed before I left the store. Thank you Alexis and Frantz for your excellent customer service and dedication to customer like myself.

Im not one to leave reviews often but I just have to after shopping at this autozone in Middletown NY. Not only was Stephanie at desk very helpful but Brandon went beyond & is such a decent human I have to commend him. I observed him being extremely kind and helpful to an older having some difficulties in the parking lot. she was so thankful. he sent her on her way & when i thanked him for his humanity, he replied he didnt understand why people just couldnt be nice to each other. gotta love him. good for business but even better good for humanity. ill bring all my shopping there and im telling all my friends.

I had a great experience getting my battery issue fixed at the Auto zone on 211 in Middletown. Brandon, the regional manager, was super helpful and informative of the poor job Mavis did 2-3 years ago with replacing my battery and damaging the battery terminal. I’m sure if they could have replaced it himself at AutoZone, that he would have right then and there. Super appreciative! This location will now be my go to from now on. Thank you!!

It's always a great experience coming here. The staff is super friendly and helpful. The manager was really nice and quickly helped me switch out my headlight. Thank you!!

This would be a five star review however I felt I was treated very rudely by a young lady with glasses upon my arrival to the location. I was asking if she would check my car battery and immediately she told me it was my starter that was the issue. Again didn’t even test the battery and assumed it was the starter. She wouldn’t even allow me to explain the issue I had, and just dismissed me like I didn’t matter or was just too lazy to even go outside and perform a two minute battery test with the handheld device. Before leaving I asked Xavier, who was outside with another customer, to perform the same test I had requested and he had no problem doing so. Alas it was my battery to which I then returned back inside and purchased a new one. Xavier saved this interaction in your location today.