AutoZone Auto Parts

18 year old girl here that knows almost nothing about cars, and was somehow more capable than the guy who helped me. He wouldn’t run a test on my battery because he’s “never seen a Honda pilot with the filter still on, it’s always either gone completely or just resting on top” (I drive an odyssey, but close enough i guess) and just walked back inside. So I took the filter off myself (which involved popping out 2 pins with a screwdriver, really hard work) and went back inside and asked him if he would do it now, which he did. All of this at 8pm in 4 degree weather, may I add. Asked if I could get a headlight replaced, as I didn’t know how to do it myself and previous auto zones have been happy to help me when they’re gone out before. He informed me that no, they don’t change headlights, the

If I could give no stars I would, how could you expect to give an honest opinion if it has to be at least 1 star. Auto zone employees at 21street auto zone do not care about their customers. They told my sister in law they would help her and left her standing for more than 20minutes out in the cold when she needed help with her fusebox being stuck. Left with no break lights, how is she supposed to drive now? Step up your game auto zone. 12/30/25

Came in because my girlfriends battery was bad, accidentally ordered it to a store buy our house and not in Newark. Sam took great care of us and the guy who put in my battery as well. Great service

Needed a new car battery. I just simply paid and within 15 minutes, I was on my way. They sent a young man out with the new battery and he had it changed extremely quickly.

HI! We had a dead battery in our truck, and needed to get it checked out and charged, if possible. Alex was the first person I came in contact with. He was very helpful: tested it, carried in the battery, charged it, and then carried it back out to my car. He was very polite and knowledgeable. He was what you want every store employee to be. The world needs more people like Alex.