AutoZone Auto Parts

I came in to purchase some items for my vehicle and was assisted by Samantha. She provided outstanding customer service, and I truly appreciate her professionalism and helpfulness. I’d like to thank her and sincerely hope she’s considered for a promotion in recognition of her exceptional service.

Just walked in and spent 35 min waiting for hemma the one in charge of commercial until she finished doing her orders on her computer and answering her calls. Very unprofessional argued with me and was planning on not returning my money until I gave her the box that an alternaotor came with which I PURCHASED. also as I was leaving I was laughed at and whispering about how good of a job she did to make me wait 35 min in front of her untill she decided it was enough time to take care of a walk in customer. Disgusting attitude and I see there's a lot of good reviews just so happend to be today it's not one of those days. Losing weight should be priority and focusing on your customers which are your clients, which should be respected and treated with respect. Hr and the district manager of thi

Sep 23 at 9pm. It was easy for Miguel to tell me both parts I needed were out of stock and go to the main hub store in Pomona just for me to look them up online and prove him wrong twice... I swear the kids autozone hire today don't know a thing about automotive or don't even attempt to do their jobs... So beware go with your availability part numbers ready. Because if they have to look it up they'll just say "its out of stock" (a/c switch & multi purpose relay) pretty basic stuff thats stocked of easy to look up in the system.

Went in for an exchange and Samantha provided the best customer service experience I’ve ever experienced. We ran into an issue and she handled it swiftly and perfectly.

Huge shoutout to Juan for helping me out on my first ever oil change. I didn’t know what I was getting into but Juan helped make the experience fast and easy. He told me about their current offers for oil and a filter which helped me save a lot. Again, huge appreciate to him for helping me with this experience