AutoZone Auto Parts

WONDERFUL. I live in Santa Paula and the Auto Zone in Oxnard does not compare to Oreilys. A worker names Carlos C helped me and I loved it. Very much recommend their costumer service was very helpful.

I was there to make a return and the transaction was no problem at all. It was just the unhappiness of the employee that bothered me. It was a young woman with straight hair. They had no name tag. Even the customer before me told her "Thank you. You should smile. It doesn't hurt." She right away said, "next customer." She wasn't mean, she just barely acknowledged me. She just seemed very unhappy to be there. It made me sad. I hope she was just having one of those days and is doing better.

Greeted nicely when I first walked in. Assisted right away in finding the right windshield wipers. Efrain assisted by explaining the appropriate type of wipers needed for my car and also offered to install them. He was very respectful, attentive and had great customer service.

Walked in to purchase oil change and brake jobs for a couple of my vehicles. Employee at the counter named Juan was very helpful in giving me options and pricing and deals on what I was looking for. He showed great interest in helping me find what I needed while also helping me save some money. And with the holidays here any penny saved matters to me. Thank you so much I will definitely be back next time I need a part.

Customer services skills need to be improved were not helpful AT ALL ended up going to oreillys for assistance. UPDATE REVIEW 2/3/26 I had excellent service thank you to Eduardo for assistance! very helpful even with busy line! Helped me purchase my car battery.