AutoZone Auto Parts

Outstanding customer service from Aaron C. at AutoZone in Pearson, GA. While traveling from Florida to Georgia to visit family, I ran into an unexpected issue with my car. Just before leaving Florida, I had my alternator replaced, but the mechanic didn’t properly secure the passenger side wheel well guard. After about an hour on the interstate, it burned through and came loose, dragging under my car. I pulled into AutoZone hoping someone might be able to take a quick look and possibly cut away the damaged piece so I could safely continue my trip. Aaron C. stepped in right away. He got down on the ground, cut away the damaged section, and even secured the remaining guard with zip ties so it wouldn’t cause any more issues. When I apologized for him having to get down on the ground and get

Play traveled all over Pearson and Douglas area looking for a starter the cheapiest one was at AutoZone Mrs Rae and Shane was the best customer service help we had it was fast curious and very cheap they got me a whole oil change hook up we will definitely recommend these folks for all ur car needs

Aaron was a great help today. On our way home to Florida and he assisted by scanning engine, no charge to find possible cause. Courteous and professional staff. Thank you!

Im giving s 5 star rating just because they always have what i need. But there is only one employee in the entire store that knows what they are doing, and that is the commercial manager Shane. He knows what he is doing, he helps customers when they need help, and he doesn’t make the customer feel bad by giving them dirty looks and walking away. The store manager acts like she would rather be anywhere else but doing her job. On multiple occasions of me being in the store i have observed her talking on her phone while customers are needing help laughing and carrying on with whoever is on the phone. Not to mention i have over heard her reprimanding other employees for stuff she does. She has given me dirty looks on multiple occasions and just walked away while a new hire was helping me and

Needed a battery wouldn’t put one in 3 people in the store