AutoZone Auto Parts

Just had a great experience here. My kid has our old car at RIT. There was an issue with the battery so he took it there to get replaced. Turns out it was under warranty from AutoZone and they did everything for free. The tech was super helpful. Exactly what I was hoping for from 500 miles away.

Needed new windshield wipers. I tried to do it myself, but couldn't. Clerk came outside in the cold and finished the job for me, politely and with no complaining. Would recommend to anyone.

The AutoZone Henrietta team was knowledgeable and helpful when my failing battery needed replacement. They quickly identified the type of battery I needed, confirmed it was in stock and installed it for me in minutes, despite some complicated housings and connections that had to be undone and put back in my place in my crowded engine compartment. The young woman who did the work wouldn't accept a cash tip, but the manager suggested leaving a Google review instead so here it is!

On Sunday morning at 9 a.m. (store open) December 28 when it was 22 degrees out, Parts Sales Manager Abu M. saved my 589-mile holiday voyage home from Vermont to Pittsburgh. Eleven days prior, I had a new Duralast Gold (600 CCA) battery installed at my local Pittsburgh AutoZone to replace my 6-year-old battery and to prepare for the frigid temperatures of Vermont. On my way home I stopped to get gas and a sandwich at a Fastrac in Rochester, NY and returned to a car with complete power loss. Nothing on the dash, nothing anywhere. To say I was dismayed at night in the cold so far from home would be an understatement. Given that it was a brand-new battery that started effortlessly at 4°F in Vermont, I thought it was a connection issue. I had no wrenches with me, so I popped the hood and trie

I came in completely unaware of how to charge my battery. The staff helped immensely with disconnecting, testing, charging, and connecting my battery. I especially appreciated Ki’s help and his patience and friendliness, especially out in the cold. It really turned my day around!