AutoZone Auto Parts

Freddy at autozone in Santa Ana on 17th or Fairview is not very helpful! I would like to think that an organization as large as Autozone would have an assistant manager driving business away by his poor attitude! I am helping a friend with a car battery that is under warranty and will not start the vehicle . I am positive the battery is no good and Freddy will not warranty this battery . I had to call a district manager to get this resolved. I wonder how many people have to go through this ?!!!!! I can see that Freddy is personally driving business away with his poor customer service and or attitude.

Jesús helped my dad earlier today. Went above and beyond, was extremely helpful. One of the best experiences he’s had at any Autozone by far! 10/10 !!

When a different autozone couldn’t help me with the new battery they cracked (w/o my knowledge) when installing. This one stoppers up and helped me out, exceptional service and clearly empathetic towards the situation I was in. Best customer service I’ve received by far from any autozone, will definitely be coming back for any future purchases.

Very clean store. Very good service. Prices keep on climing

Workers are all nice THE STORE REALLY NEEDS AC EVERYONE IS RUNNING AROUND ALL SWEATING AND MUSTY