AutoZone Auto Parts

Rating: 1 Star if I had the zero option that is what u would select I visited this AutoZone location today to purchase a light for one of my vehicle. I initially asked an employee for assistance and received very poor customer service. The employee was dismissive and unwilling to help. When I asked to speak with a manager, he stated that he was the manager. When I then asked for his name, he said he did not have one. I explained to him that I regularly shop at this location and had never experienced this type of service. I told him I was surprised by the interaction and that I still needed assistance. After continuing to insist on help, he eventually retrieved the light and I completed my purchase. While I did receive the product, the service was unacceptable. There was a clear lack of

Went in last week to get a new battery. Daniel was super great and helped me get the battery I needed for my car. It was super busy, but he was so nice and apologetic how busy it was.

I have a 20 yr old car. So, replacement parts are key. They can test your car battery. I have bought batteries for several vehicles at this place. They install it for you. They also install headlight bulbs a brake light bulbs. I get my car fluids like oil, antifreeze, brake fluid, power steering fluid and windshield wipe fluids at this place.

No one ever wants to go outside the store to help dealing with battery checks, etc. Workers having side conversations while customers waiting to be helped

The auto zone staff are excellent. I had a battery bought two years ago and died on me twice within six months period. I went to the store. I received great help from Ann Marie, Sylvana and Greg. They replaced my battery without additional charge. The key is they really listen and care about your problems and try their best to find solutions. I’m extremely grateful for their help. It also helps that I’m a loyal customer for 20 years. I highly recommend this store for all your auto needs and see my loyalty really pays off. Those folks there really deserve a round of applause for their excellent customer services.