Avis Car Rental

I picked up a car after flying in on JSX and I couldn’t believe how wonderful the car selection was. I was in and out in no time and customer service agent was extremely helpful. I will definitely rent from here again

As far as the experience went, I received a great car that handled perfectly, and was able to pick it up and return it super easy. The staff was helpful with adjusting my pickup time when my flight was delayed, and it was easy to drop the car off at the airport when I left. The car seemed to be in great condition, very clean and well-maintained. All that being said, read the fine print. They’ll charge a cleaning fee, but thankfully I avoided that. I was pretty meticulous about cleaning the carpets before I returned it. They also charge a daily convenience fee for any toll roads, on top of the actual toll. I didn’t like that at all. The rental was pretty expensive for a week, so I’d advise trying to find a discount, maybe through Costco. They won’t reimburse you if you overfill/fill up

Dear Jennifer Christman, Below are the pictures regarding your pet hair fee charge. You said you never had a pet inside your car. However , how did all these hair came inside the suv ? You kept the Toyota 4Runner for 1 week. I have a sign that announces these fees so that upon return, you vacuum the car on your own to avoid extra charges. You know how long it takes to remove pet hair from the carpet ? First , we have to vacuum it, then we have to scrub the rock really hard to get all the little hairs stuck inside the seats . Then , we have to spend on febreze car air freshener To get rid of pet odors .

I’ve rented from this location twice now. Both times I had no issues picking up or dropping off. I definitely recommend filling up gas at Costco before returning that way you aren’t paying the crazy gas prices Avis charges (3x more expensive) I would like to thank Karen for helping me in my last rental! Karen provided amazing customer service considering I picked up my rental at the last possible moment. Karen treated me very kindly and did everything she could to help me on a late Friday evening pick up.

Karen was great. She helped me find solutions and saved our trip. The customer service is outstanding and she was very patient. Even watched her be patient with the person in front of us. If you are looking to rent come here.