Avis Car Rental

Palm Springs, CA · Car rental agency

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Palm Springs
#46
of 91 shops
City Percentile
11%
rating percentile
Address
Avis Car Rental, 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262
Phone
(760) 778-6300
Website
www.avis.com/en/locations/nam/us/ca/palm-springs/psp?utm_source=google&utm_medium=gbp&utm_campaign=avis_gbp
Status
Closed · Opens 7 AM

Avis Car Rental is an auto shop located in Palm Springs, CA. It is one of 91 auto shops listed in Palm Springs. Its 3.0-star rating is slightly below the Palm Springs city average of 4.4 stars. There are 10 photos associated with this location.

About Avis Car Rental

Begin your trip with Avis Car Rental in Palm Springs. Our well-maintained fleet features luxury models, SUVs, electric cars, and vans that will suit your plans, from weekend escapes to business travel. Count on attentive service and a seamless... More

Hours

Saturday7 AM–

Customer Reviews

★☆☆☆☆ 1.0 Sanj Nagra · Jan 2026

The rental experience from Avis was horrible. Despite having a reservation with a clear pick up time for which we arrived on time for, we waited 45 minutes at the counter to process our rental paperwork (one person sitting at the desk). Next we were told that the wait for Avis to bring our car would be minimum 1 hour. We waited 2 hours to get the rental car. During this time my family (spouse and two toddlers)-along with 15 other customers waiting, were informed that "Avis preferred" members were given preference and the vehicles available were given to them first. The vehicle I had reserved and paid for in advance of week was sitting right across the waiting area. I approached Avis members several times pointing to the vehicle I had reserved and asked why they were not releasing it and ke

★☆☆☆☆ 1.0 Alan · Feb 2026

This is arguably the worst Avis booth I’ve used. Lines are long, they only have 1 attendant checking people in and no management in sight to help defray the volume. Seriously poor customer service. Other rental booths helping other customers much faster. Would not use Avis again.

★☆☆☆☆ 1.0 Jenny Malloy · Feb 2026

The DMV is less painful than waiting for Avis to help people at the Palm Springs Airport. The line did not move for 45 minutes. There was only one person working who must be new or just so burnt out that he didn't care the line was all the way back to baggage claim carousel. He helped 1 customer every 40 minutes and did not expect another staff member to join him for a couple of hours. All the other rental places had a much quicker turnover. If you have a tight schedule and need to fast your car fast, DO NOT use Avis in Palm Springs.

★☆☆☆☆ 1.0 Tim Nicolas · Feb 2026

Worst most awkward experience of my life! Got my car, tried to leave but car had a mechanical problem. Parked it and returned to the counter to explain. The lady tried to help but couldn’t figure out the “system” she tried calling managers several times. This went on for about 45 mins. Finally a manager called her back and told her to ask their Lead for assistance. The guy came over and immediately condescending towards her. He told me to come to his computer, then it happened. They started arguing about who was going to get credit, one telling me to stay and the other telling me to go with him. She came to his station and told me to come back with her and at this point I told them I was confused a literally turn my back to them. I was super embarrassed that this was actually happening. Th

★☆☆☆☆ 1.0 Chris Patrick · Feb 2026

My flight landed at 2pm. I’m still waiting for a car. It’s 4:45pm. The line took 2 hours. I told them I would take anything they had. They said they’d have to charge me. Are you kidding me? Unbelievably rude service staff. No sense of urgency when the line is 30+ people deep. Had to take a meeting with a customer in line at 90 minutes into the wait. So professional. Update. Got my car at 5:00. Three hours. THREE HOURS I will truly never book with this company again. My time is worth far more than what I saved by using them.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car rental agencyVan rental agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.