Avis Car Rental
Prospect Heights, IL · Car rental agency
- Address
- Avis Car Rental, 871 E Palatine Rd, Prospect Heights, IL 60070
- Phone
- (847) 499-9001
- Website
- www.avis.com/en/locations/nam/us/il/prospect-heights/avph5?utm_source=google&utm_medium=gbp&utm_campaign=avis_gbp
Avis Car Rental is an auto shop located in Prospect Heights, IL. It is one of 9 auto shops listed in Prospect Heights. Its 3.5-star rating is slightly below the Prospect Heights city average of 4.1 stars. It ranks #4 among Prospect Heights auto shops by combined rating and review volume. There is 1 photo associated with this location.
About Avis Car Rental
Begin your trip with Avis Car Rental in Prospect Heights. Our well-maintained fleet features luxury models, SUVs, electric cars, and vans that will suit your plans, from weekend escapes to business travel. Count on attentive service and a seamless... More
Customer Reviews
I recently had an excellent experience with this Avis. From start to finish, Jaultiana was great. Her professionalism and customer service was top notch. I was especially impressed with the quality of the vehicle I received. 2023 Ford Mustang Mach E Premium. It was clean, well-maintained, and drove perfectly, making my trip both comfortable and enjoyable. It’s clear that they take great pride in their fleet and customer satisfaction. I truly appreciate the outstanding service and will definitely be renting from them again in the future. Highly recommend to anyone looking for a reliable and stress-free car rental experience!
Absolutely terrible service. I was clearly told by an Avis branch representative that a late return (5-6 hours) would not cost more than $100 extra. When I returned the car, I was charged an additional $300. Avis now claims they “have no access” to their own recorded calls and refuses to take responsibility. Completely unprofessional and dishonest. Avoid this location at all costs!!!
The best rental place by far very professional and very good w time the lil lady in that here is so sweet I love this rental place best place. I’ll rent from here anytime best customer service.
Car rental in the Minneapolis MN airport, we paid an additional 41.00 dollars towards gas so we would not have to fill up before we returned the car. The agent explained that if the car was returned with over a half of tank of gas a reinbursement of $16.99 would be given. We drove less than 100 miles and the car was returned with over half of tank of gas. The check out point agent agreed and informed it would take 1-2 days for the credit to be issued. No credit was issued and speaking with their customer service area this is not their policy for short rentals and further explanation was not given. In addition the 1st car given did not have a working GPS and the 2nd car the same. Finally the 3rd car did have a working GPS. Through the confusion of changing cars the rental document was
The best rental place by far very professional and very good w time the lil lady in tha here is so sweet I love this rental place best place
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.