Bachman Chrysler Dodge Jeep Ram

Second Ram bought from this dealership. Keith J , the general manger is honest and a great guy. Easy to work with and fair. Easy process from 2 hrs away. They build RAMS the right way and any issues are handled immediately and the best way for the customer. Giancarlos was also very responsive and great to work with. I will definitely buy my next truck here

I believe in second chances and Bachman's has proven they are not worth even that. I brought my 2012 Dodge Ram truck in on a push back service appointment. The issues were for a squeaking noise under the bed, a rattle noise from muffler, TPMS sensor, and standard oil change and tire rotation. Wrote a personal note and also spoke to a representative face to face on how I needed my truck back asap because it is my only vehicle to get around ,and to work ,and to call me before any major work done. Long story short, I brought my truck to them on a Thursday morning. Didnt get a call or my truck actually "worked on" until that following Monday saying it would be ready by the end of the day. Went to get my truck Tuesday morning because of my work schedule and was told it wasnt even ready and they

Bought our first brand new car here. Gavin was very helpful. Knew we lived out of town and would send us text updates on available vehicles and options. Made the day we bought go very quickly and got exactly what we wanted.

I am submitting this complaint regarding the service department at Bachman Chrysler Dodge Jeep Ram due to ongoing repair issues, poor communication, and unprofessional customer service. My son brought his vehicle to the dealership on January 16, 2026 for a thermostat issue that was covered under an extended warranty. The dealership kept the vehicle for several weeks for the initial repair. During this time, no loaner vehicle or transportation assistance was offered, despite the extended delay. This created a significant hardship for my son, who is a senior in college and relies on his vehicle to attend classes and maintain his job. Being without a working vehicle for more than a month caused major inconvenience and resulted in lost income due to missed work. When the vehicle was finally re

Dropped my vehicle off Thursday night, for a Friday morning at 7:30 appointment. Was told it was a same day recall fix. Didn't hear a word from Jeremy all day Friday. I text the service number Saturday morning to be met with an auto-response that service is closed on Saturday. I would say this review would do someone good but it looks like their auto response is to contact their service manager Ryan at his below listed email or phone number but follow up reviews show thats not quite helpful either.