Bains Towing & Recovery

Extremely recommend! I'm a driver with Schneider, BTR got to me fast, Matt and Chris are highly professional! Chris handled the tractor towing like a pro, Matt took care of the trailer, man, They took me from a hell situation to heaven salvation. God 🙏 bless you guys. Thank you. Real service and real help.

The leveling jacks on our RV would not retract, so we could not move. None of the on-call RV Technical Assistance mechanics could troubleshoot the problem. We called BTR and they sent out their most experienced person. Myron diagnosed the issue and had the jacks retracted within half an hour. This gentleman is simply amazing! We recommend BTR for any roadside service.

I was stranded for 4 days in a snow storm in a day cab pulling a flat bed with a rear mounted forklift. I was able to get the forklift off. BRT sent a heavy rig out but was unable to get in to me on day 2. It was 2 more days before they were able to send 2 separate vehicles out. The first was a slide back to get the forklift out. Myron was the drivers name. He showed up at 9 pm and was fast, professional and safe, as was the other operator who showed up the next day, I don’t recall his name. They were both very knowledgeable assessed the scene and got me out as quick as possible. Thanks you much for the drivers.

They were really kind and helpful, which I appreciate so much. I got stuck in the mud on a shoulder off the i80 west and they safely pulled my truck out of that mess. The reason for 4 stars instead of 5 is because of the time quoted. My dispatch was quoted a 3-4 hour wait, but the tow didn't get to me for about 7 hours? They were called at 10:45 AM and I received a call from them saying they’re on their way at about 3:25 then the tow arrived at about 5pm? It did take a while for them to be able to pull my rig out, but they did so calm, slowly, and efficiently and by then my 10 hour reset was 2 hours short of being completed so I pulled off the freeway and went to a shoulder. Unfortunately, my being stuck caused a tire in my trailer to fall off the rim and they were kind enough to try a

Bains Crew stepped up and got a major recovery taken care of with no muss or fuss. They had the right equipment, training, and knowledge to accomplish everything we asked of them. Great Job will use again! Recommended.