Balboa Auto Body

Balboa Auto Body is truly the best auto body shop in San Diego. From the moment I arrived, the service was exceptional. John was wonderful — he took a look at my car right away, was incredibly knowledgeable and kind, and quickly put together an estimate for me on the spot. After that, Fernando took over and continued the outstanding service. He kept me updated every step of the way, was extremely efficient and knowledgeable, and handled everything with my insurance flawlessly. I felt completely taken care of throughout the entire process. I highly recommend Balboa Auto Body. Excellent service, honest people, and unmatched professionalism.

Called on a Tuesday and made an appointment to drop my vehicle off the following Monday for rear end repair. Told them the year, make, and model and described the damage. Lady on the phone said they would be happy to help me out and read back the date and time to confirm the drop off. On arrival, they claimed they had made no such appointment and that they don't even work on my vehicle year and couldn't imagine how any of their employees would have told me otherwise. I pulled up my recent calls and showed them the call and confirmed it was their number and not another shop. Complete waste of time.

We recently had the pleasure of entrusting our beloved Mustang to Balboa Auto Body for some custom bodywork, and we couldn't be more impressed with the results. From the moment we walked in, the team at Balboa Auto Body demonstrated professionalism, expertise, and a genuine passion for their craft. Throughout the process, they went above and beyond to ensure every detail was perfect, consulting with us on various aspects and offering insightful suggestions to enhance the final outcome. Their attention to detail was impeccable, and they didn't hesitate to address any concerns we had, ensuring our complete satisfaction. Not only did they deliver outstanding custom work, but they also took the time to rectify a couple of minor issues under warranty, showcasing their commitment to customer s

The worst experience ever! The folks in the front are great, but I’m here to get my car fixed. They got paid through my insurance two days after I brought it in. Tim said it should take two weeks max, they had it for almost 2 months. When I come to pick it up I had to wait an hour, as if they just started working on it. I drove off and immediately notice my car shaking! I have two kids in the car and had to drive twice on the freeway. Come to find out my tires were so unbalanced the guy at Firestone was confused! Worst experience ever.

Absolutely exceptional service! After my car was damaged and towed, I made one quick call to Balboa Auto Body, and they handled everything from there. They retrieved my car from the tow yard and got to work immediately. Their evaluation was honest, and the repairs were top-notch—my car looks brand new! They delivered on all their promises, and I found them to be incredibly trustworthy. Highly recommend!