Ball Pre-Owned Auto

The experience was great and the staff was very friendly and helped with everything we needed. The car was exactly as described online and customer service was fantastic, especially on Christmas Eve! My daughter loves the vehicle and looks forward to driving it!

If I could rate negative stars I would. I purchased a vehicle for $12,000 in July of 2024. Since purchased it has required Approximately $12,000 in repairs. Within 24 hours of purchase the check engine light came on, and had to return it to the dealer after arguing with them to fix it. The car required a HEAD GASKET and CATALYTIC CONVERTERS. Hard to believe Ball was unaware. I was out of a vehicle for 2 weeks waiting on repair. Within 3 days of returning it the car started leaking oil from a part they claimed to have replaced. Back to another shop for a $1250 repair. Now the transmission failed and has been at the shop again since 3\18\2025. The transmission shop says it will be approximately $8,000 to repair. In total I have owned this car for about 7 months and only had it in my possess

My car was recently totaled, and I had a narrow timeline to find and purchase a new vehicle. After a week of searching, I found a great vehicle at this location. I scoured the web looking for the same make and model vehicles, but I couldn't find anything close that even began to compare. Literally everything on the web was really high mileage, not much of a service record, or just priced really high. I got a fantastic deal on an SUV that I absolutely adore that was within my budget. The purchase process was also a breeze. I so much appreciated how quickly and efficiently the process was completed. What was a terrible situation turned into an unexpected birthday gift to myself...and it's the best one so far! Thanks, Rob Kirk!

Maybe my best car buying experience I have ever had yet. Very professional staff, Dealt with Ashley and glad I went there now, she was very professional and very well knew what she doing. I didn't feel like I had to do anything in this car buying process. They took the time to go over warranties etc. But don't fall into the warranty trap, it is terrible here. Just buy without the warranty and hope for the best.

Wow seems like all the five star reviews are definitely fake! I've been there bought a vehicle there I know people that work there and those 5 star reviews couldn't be farther from the truth! If you need a car find a reputable place that has more than two type of reviews (fake and true horror stories) ball Auto isn't even accredited A+ by the Better Business Bureau (Google it) so heed the warning find a good, honest and competent place or be prepared to write a true Real honest 1 star review just like this one.