Ballard Center

THEY NEARLY KILLED HER AND NOW THEY WANT HER BACK? STAY AWAY! Do not trust this place with a human life. They are a danger to the public. Between 2020 and 2023, this facility nearly killed my loved one through pure, heartless negligence. ​While the staff sat back and told me "she just has a UTI," my loved one was actually dying. When she was finally rushed to the ER, she was UNRESPONSIVE, COVERED IN HER OWN VOMIT, IN FULL SEPSIS, AND HAD A BLOOD CLOT IN HER BLADDER. They ignored her agony until her body literally started shutting down. ​The staff here are monsters. I witnessed a staff member STANDING IN THE DOORWAY LAUGHING at my loved one while she struggled and fell out of bed because her call light had been ignored for hours. They don't see patients as people; they see them as paycheck

I had my brother-in-law placed there to transition him from the hospital to an adult family home. He would put on his light for help and they would not respond for at least an hour. He could not turn himself because he was handicapped so he got huge bedsores. They didn't brush his teeth so his gums got extremely sore. He woukd ask to get up in his wheelchair in the morning and they didn't have the time to put him in there. They were extremely short handed. One nurse and two aides per 20+ patients. They are all about the money and not about human welfare and care. If I would have known this he wouldn't have been placed there. I just couldn't get him placed fast enough in the adukt family home and he died there. A horrible place to put your lived one's. Stay way.

This place needs to be shut down, and investigated for criminal behavior. My loved one suffered here and ultimately ended up in icu showed up to icu in such a bad state the hospital filed a complaint against this center due to body lice and bruises ultimately passed due to MRSA and pneumonia. I was never notified of this serious medical emergency and did not have a final goodbye.

By ANY means, do not have a loved one placed at this facility. The nurses and staff are extremely neglectful and provide little to NO care for their patients. My mother cried for hours to be ignored resulting in a 911 call that landed her at another hospital with a blood clot in her heart. I would never wish having a loved one at this place. No idea how these people are employed. They have no idea who they’re calling or informing ever. They have zero communication between each other so everything is a different story. Even the paramedic warned us you will care for yourself while here, no help whatsoever. Shut this place down.

You have to beg for your medication, coffee at night, snacks and even hot water. If the staff does something money from because wrong they say out is because in their culture it is okay. The staff will snap their fingers to get you to move out of their way. Because I'm cripple, some nurses and aides really treat me as les than. They are only open to make money.