Barbour-Hendrick Honda Service Center

Few months ago I had to replace the high beam on my 2017 accord. I noticed the string of leds under the light were out. I looked but couldn't figure out how to replace them. The other day I'm driving to my house and a neighbor, Michelle Flores, pulls up behind me in the drive and tells me my lights might be still under warranty. She takes the vin and calls the next day to set up an appointment to replace both headlight assemblies. My mom with dementia was going through rehab for a broken hip, so finding 3 hrs was difficult. She set up for them to pickup the car at the house and return it when they were done. Excellent service. Thank you.

i came in Saturday morning with an repair from a previous visit for my son car . which long story short Chris Tucker service manager took the time beyond professional drove me to the location of problem was prepared concern to met my needs the staff they listen heard took action my son car they got involved patient alert to detail fix the problem drove me back With a smile back to my personal car problem on top that bob hendrick honda team , goes beyond customers service exceptional experience - they don't talk customer service customer service here is action in motion

Brought my car here for all services needed, after buying it there. After this last experience, I will not be bringing it here ever again.

Matt Powell made sure I had a great experience and explained everything to me. In a previous visit last year, I learned I had paid for something that had not been done. Honda made it right. On my last visit, I witnessed a very upset customer about his vehicle. I told Matt about these issues and he went above and beyond to make sure I was satisfied with the work done today. Great job, Matt!

Great customer service! Went above and beyond to help me and make sure I was taken care of