BASE Auto Body & Collision Center

A small bracket broke on the part of my car that the mud flap is attached to, causing the piece that goes around the wheel to flap when I was driving at 55 mph or faster. You would not believe what the dealership wanted to charge me to replace the entire part that goes around the wheel. I took my car to Base Auto Body praying they could make the repair for less then the dealership was going to charge. When I arrived at the shop, I was greeted by a friendly gentleman who looked at the car. He had one of his service men come out and look at it. They took the car into the shop as I was taken to their awaiting area. About 10 minutes later, the original gentleman came and said the repair had been made. They charged me nothing. It goes to show that there are still reputable companies/people

Base Auto Body damaged my car's radio during repairs. When I confronted Jeff, he told me that it was due to a pre-existing computer fault. When I pointed out that the computer has no way of knowing if the screen is damaged, he changed his story and said it was actually due to the "porous" nature of the LCD screen. Unfortunately for Jeff, I work with LCDs for a living, have an intimate understanding of how they work, and know this to be false. After pointing out that it is not physically possible for an LCD to crack itself without some kind of external energy applied, he stopped responding. I would like to think that someone was just having a bad day, but I feel like the very least you can do is own up to your mistakes--not lie to my face in the hope that I'm ignorant enough to believe you

Fast service! Great results! Jeffrey really saved the day when I needed work on my minivan bumper during a brief stay in Baltimore. Everyone at Base Auto Body was knowledgeable and friendly.

Base Auto body did an exceptional job on my Honda Accord. It looks like it was never in an accident. Jeffrey was very professional and kept my insurance company in the loop on repair time. My insurance company followed up with me. When I picked the car up it was cleaned and detailed on the inside. I wasn’t expecting that. I would recommend this shop to all my family and friends who need body work done. Thank you for everything!

I had a very pleasant experience with the staff at Base Auto Body. Not only are they logistically close to my home, but the staff made me feel welcomed at each arrival. Michelle is professional and friendly. I enjoyed speaking with her. Also, the staff at Base went above and beyond. Aside from repairing my car, they gave my vehicle a much needed cleaning inside and outside. I will definitely use them again if I need auto body repairs!