Batteries Plus

On 11-21-25, I took my Samsung S22 Ultra in on a claim from Assurant because my screen was cracked. Before I took it to Batteries Plus on in Florissant, I called the phone from another phone and it worked fine. The screen just had a bunch of small lines and the rest of it was blacked out. When I spoke to Assurant, I could either wait until the 24th or 25th for them to send me another phone or get repaired right away. I chose the repair. I took it in on Friday morning and picked it up that afternoon while on a break. When I tried to use the phone I couldn't hear and people couldn't hear me. I called the store and they told me to bring it back. I took it back and dropped it off Friday evening and allowed the tech to hear what I was hearing. I left it there overnight and when I called late Sa

Don't buy there top end battery's they say there is a 48 month warranty but that is only for one exchange the first one is purchased lasted about a year the second they warranty replaced but it only lasted 2 years and I still had warranty coverage but they wouldn't replace it cause its store policy how are you not gonna replace a manufacturers warranty on a battery? I won't ever purchase from battery's plus again and will steer family and friends away as well. Do better. By the way the battery was almost 400 dollars almost triple the price of a standard one.

We brought my brother’s phone here for a screen replacement. Shortly after the repair, the phone stopped holding a charge. When we returned, we were told he was “charging it too much.” The battery eventually swelled, which caused the screen to lift and become damaged again. When I went in to ask questions, the technician admitted he knew the battery was faulty. I asked why we weren’t informed during the original repair so we could fix both issues at the same time and avoid further damage. His response was, “You paid me to fix the screen, and that’s what I did. The battery is not my problem.” He then said we could “get the battery fixed anywhere for $50 and have a brand-new phone,” but failed to mention that the swollen battery had already damaged the screen again — meaning we would have

Went in for a cell phone screen repar. Experienced great customer service and professionalism! They were also very knowledgeable and accommodating. Ji is AMAZING!

I had to get my phone screen replaced, when I walked in, I was met with amazing customer service. The individual was very friendly, explained the process and wait time. When I returned to pick it up, he explained everything that happened and was really friendly again. Highly recommend.