Bay Area Point S Tire & Auto Service

Had a great overall experience here! Tried going to another tire place beforehand, Mr Tire in Gaithersburg. I won't go into how bad it was in this review, go look at their reviews if you want bad news. I wanted to get 4 tires replaced, got a reasonable price from Bay Point, scheduled the appointment for a week later (today, Saturday). Called to confirm Friday morning the appt and that tires were there, got confirmation from Adam. Showed up 15 min early for the appt, handed them my keys and less than an hour later they are well on the way to being done. I also want to shout out Tim at the front desk, he is super helpful and friendly. Before I even scheduled the appt, when I was just getting prices from a bunch of places, Tim took the time to look at my tires, confirmed they needed to be rep

I have been taking my car here for over a year now after initially going here for my state inspection. They are very honest and trustworthy, never trying to rip you off, just wanting your car to be safe and functional. They’re also always nice and they offer convenient appointments, rides, and drop offs. I’ve never been happier with an auto body shop before!

I would give more stars if I could! I took my wife's car in for service today (scheduled), and there was a glitch with their new computer software, but Rick and Adam took it all in stride and got me checked in with no issues and had a great attitude about the glitch. I have gone to different repair shops throughout my life and largely have had horrible experiences. Not at Bay Area Point S in Gaithersburg. They quickly checked everything out, listened to me (my concerns with my wife's car and why we needed the service) and even let me know that some of what we wanted repaired was not necessary to renew the tags! Not only do they not try and up-sell you, they will honestly tell you what you need to do now and what can wait. They provide a free trip back home while they work on the car

Love this place, very helpful and willing to share the knowledge of your vehicle and reasonable price. They had a tire available for me and was able to change it out less than 1hr. They took the old tire and dispose the old tire and Vacuumed the left over residue. Thank you all for your help.

I had a nail in the shoulder of the tire that was unrepairable. They were able to schedule me for an appointment the same day I called and replaced my tire within 1/2 hour. Very courteous, professional, and quick service. Highly recommended.