Bay Custom Auto

Chesapeake, VA · Auto body shop

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Chesapeake
#13
of 385 shops
City Percentile
84%
rating percentile
Address
Bay Custom Auto, 4600 Station House Rd, Chesapeake, VA 23321
Phone
(757) 837-0741
Website
www.baycustomauto.com
Status
Closed · Opens 8 AM Mon

Bay Custom Auto is an auto shop located in Chesapeake, VA. It is one of 385 auto shops listed in Chesapeake. Its 4.9-star rating is above the Chesapeake city average of 4.3 stars. It ranks #13 of 385 auto shops in Chesapeake. There are 10 photos associated with this location.

About Bay Custom Auto

Bay Custom Auto is an I-CAR Gold Class Certified collision repair shop in Chesapeake, VA, trusted since 1981. Our certified technicians deliver expert auto body repairs, damage-free towing, and detailing with precision using advanced frame measuring... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 simone · Mar 2026

To say they did an amazing job would truly be an understatement. From start to finish, the level of professionalism, transparency, and care I experienced was exceptional. Deidre kept me informed every step of the way, clearly explaining everything that was required to repair my car and making sure I felt comfortable and confident throughout the entire process. What stood out the most was the genuine pride they take in their work. The repairs were completed with incredible attention to detail, and when I picked up my car, I was amazed…it looked absolutely brand new! As an added touch, they even cleaned the interior, which I did not expect but deeply appreciated! Excellent service like this is rare to find. If you value professionalism, integrity, clear communication, and outstanding resul

★★★★★ 5.0 Keith Wynder · Mar 2026

Bay did a really great job on my car. Tim was a great advisor. He kept me informed the entire time. Great service great job. Keep up the good work. I will be recommending them to everyone.

★★★★★ 5.0 Heilymar Rosario · Feb 2026

A 5 Stars Review is not enough. I recently a service at this body collision center and was the BEST experience. The entire team was professional, friendly and so kind!! The quality of the work was excellent. A special thank you to Deebra (Im not sure if I spelled it right) for being so kind, helpful, and attentive throughout the whole process. She truly went above and beyond. I highly recommend this shop to anyone needing collision repairs! 100 STARS. ♥️

★★★★★ 5.0 Nancy Robbins · Dec 2025

Would give them 10 stars if I could. Wonderful experience with Bay Custom Auto. Highly recommend and reasonably priced. Had door replaced on my 2004 Sienna and they did excellent job with matching color. Staff very helpful and friendly. Estimator Deidre was great!! They got me in for an estimate for the day after I called. Communication was excellent . The work was delivered on time. Even though several other body shops are closer to my home I will return here.

★★★★★ 5.0 Tricia Richards · Jan 2026

They were great! They assisted me with my Enterprise ride, delivered my car on the date promised and kept me apprised with updates along the way. The staff was so kind! My car looks great and they even cleaned her for me! Highly recommend!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shopAuto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.