Bay Custom Auto

Picked this place to get my car body repaired at after my first accident and the staff were super supportive and assuring towards me and my car came out beautifully. I understand I have the most basic white colored car but I still appreciate the work they did. Even cleaned the inside of my car for me😊. Edit: Had to come back to mention that my trunk wiring was disconnected causing the button in my car to not open my trunk. They forgot to plug it back in and I ended up having to go to a mechanic just to be told it was a wire "tucked away".

Taylor gave me an accurate estimate and explained everything completely. When there was a needed part she called and requested approval. The car was repaired early and saved me a weekend worth of rental expenses! I am very happy with the result.

What an amazing job! They took care of the roof where acid rain had taken a toll. I was a little worried about color matching since fact my 4Runner was a 2012. But it was perfect. The quote was exactly right as was the estimated time. I would highly recommend them!

I was involved in an unexpected accident where my car was hit while parked. The person who took ownership their insurance recommended Bay Custom and said they work directly with them. I saw how great their reviews were and was happy with how close they were. I worked with Taylor who was quick and efficient. The lobby was clean and the receptionist were friendly. I was originally quoted 5 days of work. The expected pickup was delayed due to the snow. Prompt communication could have been better as I was paying for a rental out of pocket. So communicating each day versus me having to take the initiative to call. Overall, the work looks great. It was easy to work with Bay Customs and they work directly with Enterprise which is a plus. I would bring my car back or recommend this company to ot

Words can’t express how satisfied I was with the service at Bay Custom Auto Shop. My hood was badly damaged, and they completed the job with incredible precision and care. The quality of their work truly speaks for itself—my car looks brand new. Their professionalism and honesty stood out from the start. I even left personal belongings in my car by accident, and they made sure everything was safely put away and returned to me with no issues at all. That level of trust is hard to find. From the communication to the craftsmanship, everything was top-notch. Bay has definitely earned my loyalty. I highly recommend them for any auto repair or custom work!